about us
proudly family owned & operated
Welcome to Shifting Gears Towing and Transport, a proudly independent Australian, business serving Ballarat and the surrounding region. We’re more than just a towing company – we’re a local family with a deep commitment to providing reliable, efficient, and friendly towing and transport services to our community.
At Shifting Gears, we know that every vehicle has a story, and every job we do is an opportunity to help someone in need. Founded on strong family values and a passion for helping others, we built this business from the ground up right here in Ballarat, Victoria. Our goal has always been simple: to offer the best towing and transport services with a personal touch.
We are your mates in towing.
Feel at Ease When You Hand over Your Keys!
Founded early 2024 in Ballarat, Shifting Gears has quickly become the regions fastest growing go-to solution for towing and transporting anything from heavy machinery, automotive & general transport across the state & country. What started as a vision to provide a comprehensive suite of efficient towing solutions has now become the trusted choice of many locals in need, and within the broader towing and transport industry. With years of experience in the industry, our team has cultivated a reputation for excellence and compassion.
We’re only a phone call away from getting you back on the road. Need a hand with towing, no matter the vehicle? We have your back. Give us a call or shoot us an email – we respond as soon as possible and are available 24/7. Talk to our experienced team about a transport solution tailored to your needs, we are Ballarat’s truncated choice.
You have it, we shift it.
Shifting Gears is your go-to destination for top-notch towing services that cover all of your transportation needs. Whether it’s one of your prized possessions or a heavy-duty piece of machinery, Shifting Gears is here to save the day, helping you out of those sticky situations.
At Shifting Gears, affordability meets quality head-on. We believe that you shouldn’t have to break the bank to receive top-notch towing service. That’s why we’ve made it our mission to offer a premium service at prices that won’t leave your wallet feeling lighter than a feather. When you choose to work with us, you’re not just getting a tow; you’re getting a dependable, professional experience that won’t leave you stranded.
We know that vehicle emergencies can be stressful, and we’re here to make your experience as smooth as possible, no matter the situation.
Local Expertise: With deep roots in Ballarat, we know the region like the back of our hands. Whether you’re in the heart of the city or out on a rural road, we can get to you quickly.
Reliable and Fast Response: Our team is on standby 24/7, ready to help when you need us most. Whether it’s an emergency tow or a scheduled transport, we guarantee fast, reliable service.
Modern Equipment, Old-Fashioned Service: We believe in combining the best machinery with good old-fashioned customer service. Our fleet is fully equipped with state-of-the-art towing and transport vehicles, but our approach is all about friendly, professional support.
Honesty and Transparency: As a family-owned business, integrity is at the core of everything we do. When you choose Shifting Gears, you can trust that there will be no hidden fees or surprises – just straightforward, honest service.
The shifting gears difference
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Ballarat Family Owned & Operated
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24/7 Reliable & Fast Support
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Personalised & Friendly Service
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We Value Every Customer
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Fully licensed & insured
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Honest ETA & Always Ready To Help
Frequently Asked questions
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We are based in Ballarat and provide towing and transport services throughout Ballarat and the surrounding areas, including nearby regional towns. If you're unsure whether we service your location, please get in touch for confirmation.
Ballarat (Central city), Alfredton, Buninyong, Sebastopol, Wendouree, Mount Helen, Mount Clear, Lucas, Delacombe, Canadian, Redan, Black Hill, Miners Rest, Brown Hill, Ballan, Creswick, Learmonth, Scotsburn, Invermay, Napoleons, Enfield, Clarendon, Blowhard, Durham Lead, Gong Gong, Haddon, Lal Lal, Berringa, Magpie & Ross Creek.
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We can tow a wide range of vehicles, including:
Cars
Motorcycles
Light trucks
Caravans
Trailers
Machinery and equipment
If you have a specific towing requirement, just let us know, and we’ll do our best to accommodate you. If you have it, we can shift it.
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Yes, we provide 24/7 emergency towing services. Whether you’re stranded on the roadside or need assistance after a breakdown, we are available around the clock to help.
We are not licensed to attend accident sites.
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Towing costs depend on several factors, including the type of vehicle, the distance of the tow, and the time of service. Contact us for a free quote, and we’ll provide a clear breakdown of costs based on your situation.
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Absolutely! In addition to towing, we can assist with vehicle breakdowns by transporting your vehicle to a repair shop or your desired location. We work with local mechanics to ensure you get the help you need.
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Wait times depend on your location and current demand, but we strive to reach you as quickly as possible. In the Ballarat area, we aim for an estimated arrival time of 30-60 minutes.
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Yes, we specialize in transporting not just vehicles but also heavy equipment, such as tractors, machinery, and other industrial tools. Contact us with your transport needs, and we can arrange safe and reliable transport.
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Yes, we provide both local and long-distance towing services. If you need to transport your vehicle or equipment to another region or state, we’ve got you covered.
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Yes, we carry full insurance to cover your vehicle while it is in our care. Your peace of mind is important to us, and we take extra precautions to ensure safe towing.
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Yes, we have flatbed tow trucks available for vehicles that require a flat surface, such as low-clearance vehicles, sports cars, or non-operable vehicles.
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We accept various payment methods, including cash, debit/credit cards, and bank transfers. If you have any specific payment requirements, please discuss them with our team when booking your service.
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Booking is easy! You can call us directly at 0494 166 789, fill out the form on our website, or email us at sg_towing_transport@outlook.com
We recommend calling for urgent requests.
Tailored Towing Excellence for all Your Needs
Step 1: Seamless Contact & Quick Response
Start by connecting with us – your dependable towing solution for Ballarat and surrounding suburbs. Whether it’s a car breakdown, motorcycle rescue, or machinery transport, we will swiftly respond to your unique situation.
0494 166 789
Step 2: Precision Towing & Smooth Sailing
Our seasoned owners and operators, Aaron & Shane, customise the towing approach to your vehicle type, be it a prestige car, motorcycle, machinery or something else. With utmost care and expertise, we ensure safe handling and loading, guaranteeing your asset’s protection during transit.
Step 3: Secure Delivery & Satisfaction
Once on-site, we securely deliver your vehicle to its destination. Whether it’s your home or a repair centre, we conduct thorough checks to ensure your asset’s pristine condition. Our commitment doesn’t end there – we’re readily available to address any queries post-towing.
